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Giving Back to the Community, the SIA way

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Dear Valued Customer,

We hope you and your loved ones are keeping well during this time.

As most of us stay safe at home, our thanks must go to our frontline heroes – including those in the healthcare and transport sectors – for their hard work and commitment in the fight against the Covid-19 virus.

To support these amazing people, around 1,000 Singapore-based cabin crew from Singapore Airlines, SilkAir and Scoot have volunteered since early April to work alongside them on the ground as Care, Transport and Contact Tracing Ambassadors.

Their duties include supporting healthcare personnel in the hospital wards, ensuring that the public adhere to social distancing guidelines in the train and bus stations, and putting worried callers at ease during contact tracing phone conversations.

Our crew put their renowned professionalism, communications skills and world-class service to good use in these roles. At the same time, it has also been an eye-opening experience and given everyone a deep sense of personal satisfaction and achievement.

We are very proud of our people, who have stepped up during these difficult times. This is the SIA way of giving back to our community.

There has been a lot of interest in what our crew are doing during the Covid-19 outbreak. You can read more about their experiences as Care, Transport and Contact Tracing Ambassadors in a news article here.


Yours Sincerely,
Singapore Airlines Limited
 
                                                   

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