You can always rely on us

Ryu 12:06 AM

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You can always
rely on us

Untitled Dear Mr Andrei Halavach,

As we continue our commitment to you, we guarantee the flexibility to suit all your travel needs, offering re-booking options so you can plan ahead, knowing we have you covered as the airline you can always rely on.

With our extended and guaranteed flexibility on bookings until 31 December 2020, you can feel confident to plan your next trip to any of our remarkable destinations around the world.

If you need to change your travel plans, choose from the following flexible options:
		Hold onto your ticket for two years
		Unlimited date changes
		Exchange for future travel voucher with 10% extra value
If your travel has been impacted, we are here for you, offering these additional options:
		Swap for Qmiles
		Unlimited destination changes
		Refund your ticket

Change if you need and travel when you are ready.*

Learn more

*Terms and conditions apply.

	Your safety is our priority Our safety and hygiene measures are of the highest standard, with new procedures implemented throughout your journey.

	Complimentary Wi-Fi Enhance your next journey with complimentary Wi-Fi, available onboard your entire flight until 2 January 2021.

Travel consciously

We are proud to offer you a sustainable solution for your travel plans by flying a fuel-efficient fleet of Airbus A350’s. Newer. Greener. Better.